"Values-based banking" is becoming a popular concept, but what does it actually mean? Simeon Chapin, Community Impact Officer at Vermont State Employees Credit Union (VSECU), joins our Remarkable Credit Union podcast to explain.

VSECU is a member of the Global Alliance for Banking on Values (GABV), a network of banking leaders from around the world committed to advancing positive change in the banking sector. Simeon talks about what VSECU does to engage its community through outside-in listening, what VSECU has learned from the Global Alliance about measuring what really matters, and what a newcomer to the credit union movement sees as its heart and soul.